Personal Data Policy

1. Policy Overview

This Privacy Policy explains how SQM Financerra ("us," "we," or "our") collects, processes, and safeguards personal data when users access our platform or visit our website. We are committed to protecting privacy while providing access to our services.

External websites and third-party services may be linked through our platform. We are not responsible for their privacy practices, so users should carefully review their policies before engaging.

We maintain security measures designed to protect your Personal Data from unauthorized access, misuse, or loss. All collected information is handled according to applicable regulations.

Providing personal details, including your name, email, phone number, and identity verification documents, means you agree to their use for account verification, technical support, and compliance purposes. You can adjust notifications or unsubscribe from marketing communications at any time.

2. Website Visitors and Registered Users

2.1. Main Information

We may collect data from website visitors ("Visitors") and registered account holders ("Users"). Personal Data includes details such as IP addresses, names, contact information, and the way users interact with our services.

2.2. Use of Collected Data

By visiting the website, you accept our practices for collecting data. We may use browsing behavior, IP addresses, and details submitted voluntarily to improve services, maintain security, and provide customer support.

2.3. Data Processing Purpose

Your data may be processed to improve platform operations, evaluate user behavior, and create personalized experiences. We ensure that this processing follows a lawful basis, including consent or contractual necessity.

Account Creation	Consent; Providing the Service
Providing Platform Access	Performance of Contract
Technical Assistance	Operational Legitimate Interest
Marketing Communications	Given Consent
Data Statistics Analysis	Business Legitimate Interest

2.4. Sharing of Data

Your data may be disclosed to third-party service providers, brokers, or legal entities when allowed by data protection regulations. Users in the European Economic Area (EEA) are granted additional rights under the GDPR.

3. Partner Cooperation

3.1. Data Received from Partners

We may receive user data from business partners, affiliates, and brokers for the purpose of improving our services. Partners are expected to follow applicable data protection regulations.

3.2. Data Handling Responsibilities

Our role may be that of a Data Controller or Data Processor, depending on how the data is processed. Strict protocols are used to manage data securely.

4. Protection Measures

We implement strong encryption, access restrictions, and monitoring systems to secure user data. Transactions and platform interactions are protected with multi-layered safety measures.

5. Website Cookies

We may use cookies to enhance your experience, understand platform performance, and personalize services. Please check our Cookie Policy to learn how preferences can be managed.

6. Links Beyond Our Website

Our website may direct users to third-party platforms. We are not responsible for the content or privacy policies of those platforms and advise users to review their terms first.

7. Personal Data Retention

User information is retained only for as long as necessary. Once an account is closed or terminated, personal data is deleted according to legal obligations.

8. Rights of Users

Users can access, correct, delete, or restrict the use of their personal information. Requests for changes or deletion should be submitted through our support channels.

9. Marketing and User Messages

Promotional materials are sent only to users who choose to receive them. Marketing settings may be changed at any time through the account or support channels.

10. User Acceptance of Policy

Your use of our website and services confirms that you accept this Privacy Policy. If you continue using them after updates, you agree to those changes.

11. Compliance with Law

We may disclose personal information where required by law, regulatory authorities, or the protection of legal rights.